At 724funid.com, we are committed to providing a secure, transparent, and convenient payment experience for all our customers. This Payment Policy outlines the terms and conditions governing payments for our custom products and services. By placing an order with us, you agree to comply with the terms set forth below.
1. Accepted Payment Methods
We accept the following secure payment methods for all orders, ensuring flexibility and convenience for our customers:
· Credit/Debit Cards: Visa, Mastercard, American Express, and Discover. All card payments are processed through a secure third-party payment gateway.
· Online Payment Platforms: PayPal, Stripe, and other major international online payment services. These platforms offer additional layers of security and buyer protection.
· Bank Transfers: Available for large batch orders (1000 units or more). Please contact our customer service team to obtain our bank details for wire transfer payments.
· Deposits: For bulk orders, we may accept a 30% deposit to initiate design and production, with the remaining balance due before shipment (as outlined in the formal order contract).
2. Payment Terms
2.1 Payment Timelines: Full payment is required after you confirm the online sample and before we commence production. For orders with deposit terms, the deposit must be paid within 3 business days of signing the order contract, and the balance must be settled within 2 business days of sample approval.
2.2 Payment Confirmation: We will send a payment confirmation email once your payment is successfully processed. Production will only begin after we receive full payment (or the agreed deposit) and sample approval.
2.3 Delayed Payments: Failure to make payment by the agreed deadline may result in order delays, suspension, or cancellation. If payment is delayed by more than 5 business days, we reserve the right to cancel the order and retain any deposit paid to cover administrative and design costs.
3. Pricing and Currency
3.1 All prices quoted on our website and in order contracts are in [Specify Currency, e.g., USD, EUR]. Prices do not include shipping costs, taxes, customs duties, or other applicable fees unless explicitly stated.
3.2 We reserve the right to adjust prices for our products and services at any time, but such adjustments will not affect orders that have already been confirmed with a signed contract and payment (or deposit) received.
3.3 For international orders, currency conversion fees may be applied by your payment provider. These fees are the responsibility of the customer and are not controlled or reimbursed by 724funid.com.
4. Payment Security
We prioritize the security of your payment information. We do not store your credit card details or sensitive payment information on our servers. All payments are processed through PCI DSS-compliant third-party payment gateways, which use advanced encryption technology to protect your data during transmission.
Our website uses SSL (Secure Sockets Layer) certification to ensure all data exchanged between your browser and our website is encrypted and secure. Look for the padlock icon in your browser’s address bar to confirm the secure connection.
5. Failed Payments
If your payment is declined or fails, we will notify you via email. Common reasons for failed payments include insufficient funds, expired card, incorrect card details, or fraud prevention measures by your bank/payment provider.
You may attempt to reprocess the payment using the same or an alternative payment method. If you continue to experience issues, please contact your bank/payment provider for assistance, or reach out to our customer service team for support.
6. Refunds and Payment Reversals
Refunds are processed in accordance with our Refund and Return Policy. All refunds will be issued using the same payment method used for the original order, unless otherwise agreed in writing.
Please allow 3-7 business days for refunds to be processed and reflected in your account, depending on your payment provider’s processing times. We are not responsible for any delays in refund processing caused by third-party payment providers or financial institutions.
7. Invoices and Receipts
After successful payment, we will issue a digital invoice/receipt to the email address associated with your order. The invoice will include details such as order number, product specifications, quantity, total amount paid, payment method, and our business information.
If you require a physical invoice or additional documentation for accounting purposes, please contact our customer service team, and we will provide the necessary materials.
8. Fraud Prevention
We reserve the right to verify the identity of customers and the legitimacy of payments to prevent fraud. This may include requesting additional documentation (e.g., proof of address, cardholder verification) before processing an order or releasing funds.
If we suspect fraudulent activity, we may cancel the order, hold the payment, and notify the relevant authorities. We are not liable for any losses incurred due to fraudulent payments made using your payment information.
9. Changes to This Payment Policy
We may update or modify this Payment Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our website and services after the changes take effect constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or issues regarding payments, please contact our customer service team through the following channels:
· Email: support@724funid.com