This Shipping Policy outlines the terms and conditions for shipping of products purchased from 724funid.com. By placing an order with us, you agree to the terms of this Shipping Policy.
1. Production and Shipping Timeline
1.1 After you confirm the online sample and make full payment, we will start production immediately. Production and delivery will be completed within 14 days, excluding weekends and holidays.
1.2 The specific shipping time (logistics time) varies depending on your delivery location and the selected shipping method. Standard shipping typically takes 3-7 business days for domestic orders and 7-15 business days for international orders. Express shipping options are available for faster delivery (3-5 business days for international orders), at an additional cost.
2. Shipping Destinations
We offer shipping to most countries and regions worldwide. If your location is not available for shipping, our customer service team will notify you before processing your order.
3. Shipping Costs
3.1 Shipping costs are calculated based on your delivery location, order weight, and shipping method (standard/express). Shipping costs will be provided to you before you place your order, and will be added to the total order amount.
3.2 We may offer free shipping promotions from time to time. Free shipping promotions are subject to specific terms and conditions, which will be outlined in the promotion details.
4. Order Tracking
Once your order is shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to monitor the delivery progress of your order on the logistics company’s website. If you do not receive a tracking number within 24 hours of the estimated shipping date, please contact our customer service team.
5. Shipping Responsibilities
5.1 We are responsible for ensuring your order is packaged securely and shipped in a timely manner. Once the order is handed over to the logistics company, the responsibility for delivery passes to the logistics company.
5.2 You are responsible for providing accurate and complete shipping information (name, address, phone number, etc.). If the order is delayed or returned due to incorrect or incomplete shipping information, you will be responsible for any additional shipping costs incurred.
6. Customs and Duties
For international orders, customs duties, taxes, or other fees may be imposed by the destination country. These fees are the responsibility of the recipient and are not included in the order amount or shipping costs. We are not responsible for any delays caused by customs clearance.
7. Delays in Shipping
We strive to deliver your order on time, but delays may occur due to circumstances beyond our control (force majeure, including but not limited to natural disasters, wars, strikes, logistics disruptions, or customs delays). If your order is delayed, we will notify you as soon as possible and provide updates on the delivery status.
8. Undelivered Orders
If the logistics company is unable to deliver the order (e.g., incorrect address, recipient unavailable, or refused delivery), the order will be returned to us. Once we receive the returned order, we will contact you to arrange for re-shipping or a refund (minus shipping costs). If we do not receive a response from you within 30 days, we will process a refund (minus shipping costs) for the order.
9. Contact Us
If you have any questions about this Shipping Policy, please contact our customer service team through our website’s contact form, email, or phone number.